Paralegal with a talent for customer service (LegalTech)

Codekeeper

WorldwideFully remoteFull TimeMid LevelLegal Services
Posted 3h ago

Why we think you can apply

Hiring model
Open worldwide · the employer states no country restriction
Work from
Anywhere, the UAE included

Posted 3 hours ago · apply link checked 2 hours ago

About the role

Responsibilities

  • Draft legal language and documents to customer requirements, reviewed by a manager before sharing
  • Handle customer and lead requests about services and account management
  • Support customers with source code management platform connections
  • Guide leads with questions via email and website chat
  • Draft reports on customer-provided information

Requirements

  • Proficiency in drafting legal documents
  • Analytical thinking and a proactive attitude
  • Excellent written English communication skills
  • Comfortable with modern web tools such as Google Docs
  • Highly organized with strong attention to detail

Preferred Qualifications

  • Prior experience in customer success or a similar role
  • Exposure to diverse companies of varying sizes and industries

About the Company

Codekeeper provides software escrow solutions that mitigate third-party risks. It is a remote-first company with a central office in The Hague.

What we look for

  • Proficiency in drafting legal documents
  • Analytical thinking and a proactive attitude
  • Excellent written English communication skills
  • Comfortable with modern web tools such as Google Docs
  • Highly organized with strong attention to detail
  • Prior experience in customer success or a similar role
  • Exposure to diverse companies of varying sizes and industries
Customer ServiceSAASCustomer SuccessLegal ResearchMicrosoft 365
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