Partner Success Manager

Jukebox Health

WorldwideFully remoteFull TimeMid LevelSales & Business Development
No salary statedPosted 1w ago

Why we think you can apply

Hiring model
Open worldwide · the employer states no country restriction
Work from
Anywhere, the UAE included

Posted 11 days ago · apply link checked 53 minutes ago

About the role

Responsibilities

  • Maintain regular, proactive communication with partner stakeholders
  • Build trust and credibility with partner stakeholders across all levels
  • Translate partner feedback into actionable insights for product, operations, and clinical teams
  • Drive growth and expansion within existing partnerships
  • Own visibility into key metrics like referral volume, SLA trends, and utilization
  • Serve as the escalation point for partner relationship issues
  • Lead end-to-end implementation planning and execution for new partnerships
  • Coordinate cross-functional teams to deliver successful program launches

Requirements

  • Clinical degree or licensure (OT or related healthcare credential)
  • 3+ years of project management, consulting, or partner management experience in healthcare
  • Experience managing complex implementations or program launches
  • Understanding of healthcare payer operations (Medicaid, managed care, value-based care)
  • Strong analytical skills to interpret performance data
  • Excellent communication skills for diverse stakeholders

Preferred Qualifications

  • Knowledge of home and community-based services (HCBS)
  • Experience with healthcare technology implementations
  • Experience working in a fast-paced startup environment

Benefits

  • Health, vision, and dental plans
  • HSA and FSA plans
  • 401k immediately upon hire
  • Unlimited PTO and 10 paid holidays
  • $1000 work from home stipend
  • Company equity
  • Yearly wellness stipend

What we look for

  • Clinical degree or licensure (OT or related)
  • 3+ years project management or account management
  • Experience managing complex implementations
  • Understanding of healthcare payer operations
Account ManagementProject ManagementHealthcare
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