Patient Access Case Manager

Responsibilities

• Serve as the primary point of contact for insurance companies regarding access and reimbursement for our novel DME device
• Guide internal teams through the reimbursement process, providing support and education on insurance coverage and prior authorization process
• Collaborate with internal teams to obtain necessary documentation and clinical information for prior authorization requests
• Coordinate with insurance companies to ensure timely and accurate processing of claims and prior authorization requests
• Stay up to date with insurance policies, coverage criteria, and reimbursement guidelines
• Maintain accurate and up-to-date patient records, documentation, and case management notes
• Identify and address any access or reimbursement challenges
• Provide exceptional customer service to patients, healthcare providers, and insurance companies
• Collaborate with internal stakeholders to develop training materials, tools, and resources

Requirements

• BA/BS degree in business, healthcare or marketing fields preferred
• 5+ years of healthcare sector experience (pharmaceutical and medical device)
• Minimum of 2+ years in medical device reimbursement involving DME products
• Excellent collaboration skills
• Excellent analytical abilities

About the Company

Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. Our team is dedicated to delivering prescription-grade therapy with an outstanding user experience, pioneering the world's first drug-free wearable therapy for Restless Legs Syndrome (RLS).