Payment Account Manager - Junior

SOFTSWISS

WorldwideFully remoteFull TimeSales & Business Development
No salary statedPosted 4w ago

Why we think you can apply

Hiring model
Open worldwide · the employer states no country restriction
Work from
Anywhere, the UAE included

Posted 28 days ago

About the role

Responsibilities

  • Develop and maintain long-term relationships with clients and key stakeholders
  • Understand client business models, operational processes, and payment-related needs
  • Monitor and forecast key payment performance metrics
  • Create development plans for assigned clients
  • Collaborate with PSP Business Development, Technical teams, and Business Account Managers to resolve issues
  • Communicate client requirements and feedback to internal teams
  • Identify opportunities to improve account management processes and efficiency

Requirements

  • Experience in client-facing roles (relationship management, account management, or customer success)
  • Strong communication, negotiation, and analytical skills
  • Advanced English proficiency (B2 level or higher)
  • Russian native-level proficiency
  • Good understanding of the IT industry and key business processes
  • Strong time management skills and a proactive mindset

Preferred Qualifications

  • Experience in Fintech, Payments, or Payment Service Provider (PSP) environments
  • Familiarity with the Gambling or iGaming industry
  • Basic understanding of platform functionality and knowledge of Devcode

Benefits

  • Full-time remote work opportunities and flexible working hours
  • Private insurance and sports benefit
  • Comprehensive Mental Health Programme
  • Free online English lessons with a native speaker
  • Training, internal workshops, and international professional conferences

What we look for

  • Client relationship management experience
  • Strong analytical skills
  • Advanced English (B2+)
  • Native Russian proficiency
  • IT industry understanding
Account ManagementFintechPayments
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