Payment Operations Manager
Growe
WorldwideFully remoteFull TimeMid LevelFinance & Banking
Posted 7 days ago1w agoApply link checked 12 hours ago
Why we think you can apply
- Hiring model
- Open worldwide · the employer states no country restriction
- Work from
- Anywhere, the UAE included
Posted 7 days ago · apply link checked 12 hours ago
About the role
Responsibilities
- Monitor payment methods and escalate issues to providers
- Analyze acceptance rates and optimize payment method usage
- Manage available balances for withdrawals and top-ups
- Create contingency and emergency plans
- Develop monitoring guidelines and procedures
- Report payment activities to the Head of Operations
- Assist with new provider integrations
- Suggest product and flow improvements
- Handle customer support requests
- Test new payment method deployments
- Partner with BI to build data-driven reporting
Requirements
- 2+ years experience in billing/payments management or similar
- Proficiency in handling financial and transactional data
- Advanced Excel and MS Office skills
- Understanding of online payment technical integrations and funnels
- Experience in communication with foreign partners
- Intermediate English proficiency
- Experience in iGaming is a plus
About the Company
Growe is a team-oriented company focused on driving results and adapting to change to achieve common goals.
What we look for
- 2+ years in billing/payments management or support
- Advanced Excel skills
- Understanding of online payment integrations and flows
- Intermediate English proficiency
Excel
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