Payments Operations Analyst

Garner Health

WorldwideFully remoteFull TimeMid LevelHealthcare & Telemedicine
USD 65,000–78,000 a yearPosted 7h ago

Why we think you can apply

Hiring model
Open worldwide · the employer states no country restriction
Work from
Anywhere, the UAE included

Posted 7 hours ago · apply link checked 6 hours ago

About the role

Responsibilities

  • Run day-to-day payment operations, including weekly payment cycles and funding
  • Serve as point of contact for external payment partners on files, funding and errors
  • Investigate payment issues end to end and drive root-cause fixes
  • Support new client and partner launches and payment workflows
  • Resolve payment questions from clients, members and internal teams
  • Maintain reporting, trackers and dashboards for payments work
  • Improve internal tools and processes using automation and AI tools

Requirements

  • 1-4 years of experience in operations, analytics or a similar role
  • Experience working with external partners or vendors to resolve issues
  • Analytical mindset with strong attention to detail
  • Comfort with financial data and reconciliations in Excel or Google Sheets
  • Clear, proactive communication with internal and external teams

Preferred Qualifications

  • Experience in payments, fintech, payroll, benefits or healthcare operations
  • Familiarity with file-based integrations such as SFTP, encryption or file mapping

About the Company

Garner Health is redesigning how U.S. healthcare works by steering members to higher-quality, lower-cost care.

What we look for

  • 1-4 years of experience in operations, analytics or a similar role
  • Experience working with external partners or vendors to resolve issues
  • Analytical mindset with strong attention to detail
  • Comfort with financial data and reconciliations in Excel or Google Sheets
  • Clear, proactive communication with internal and external teams
  • Experience in payments, fintech, payroll, benefits or healthcare operations
  • Familiarity with file-based integrations such as SFTP, encryption or file mapping
AutomationAnalyticsOperationsExcelreconciliation
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