Practice Operations Associate

FamilyWell Health & FamilyWell Academy

WorldwideFully remoteFull TimeMid LevelHealthcare & Telemedicine
USD 20–23 an hourPosted 4h ago

Why we think you can apply

Hiring model
Open worldwide · the employer states no country restriction
Work from
Anywhere, the UAE included

Posted 4 hours ago · apply link checked 3 hours ago

About the role

Responsibilities

  • Process incoming patient referrals and enter them accurately into patient management systems
  • Verify patient insurance eligibility and benefits
  • Maintain accurate patient records across EHR and practice management systems
  • Support billing-related administrative tasks and resolve coverage issues
  • Provide administrative support to clinical and operations teams

Requirements

  • At least 2 years in healthcare administration, insurance verification, RCM, or practice operations
  • Strong attention to detail and organizational skills
  • Comfort with EHR and practice management systems
  • Understanding of patient confidentiality and HIPAA
  • Strong written and verbal communication

Preferred Qualifications

  • Behavioral health or women's health experience
  • Familiarity with medical billing processes
  • Spreadsheet, data entry and basic reporting skills

Benefits

  • Full-time, benefits-eligible W2 hourly role

About the Company

  • FamilyWell embeds evidence-based, insurance-covered mental health care into women's health practices across fertility through menopause.

What we look for

  • At least 2 years in healthcare administration, insurance verification, RCM, or practice operations
  • Strong attention to detail and organizational skills
  • Comfort with EHR and practice management systems
  • Understanding of patient confidentiality and HIPAA
  • Strong written and verbal communication
  • Behavioral health or women's health experience
  • Familiarity with medical billing processes
  • Spreadsheet, data entry and basic reporting skills
HealthcareExcelData EntryMedical TerminologyPatient CareEHRHIPAA
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