Pre-sales - Lead

Responsibilities

• Own inbound lead conversion across sales and pre-sales teams
• Improve speed-to-lead and contact rates
• Build clear lead qualification processes
• Improve follow-up cadence and discipline
• Review calls and identify why customers convert or drop
• Coach sales and pre-sales teams on conversion
• Improve scripts, objection handling and discovery
• Track conversion by source, salesperson, service and customer segment
• Identify leakage across every stage of the funnel
• Work closely with Marketing and RevOps to improve lead quality and routing
• Create daily and weekly conversion dashboards
• Ensure CRM stages and lead statuses are accurate
• Build a scalable inbound sales playbook

Requirements

• 5+ years in inbound sales, inside sales, telesales or lead conversion
• Experience leading a high-volume sales or conversion team
• Strong understanding of sales funnels and conversion metrics
• Hard-on experience with CRM systems
• Strong coaching and call-review capability
• Comfortable working deeply with data
• Strong understanding of customer behaviour and objections
• High ownership and execution ability
• UAE market experience preferred

About the Company

Finanshels is building a large finance platform for SMEs. As our demand grows, conversion cannot depend on individual salesperson performance. We need a predictable system that converts demand into revenue at scale. This role will build that system.