Premium Guest Relations Rep
Etihad Airways · Abu Dhabi
On-site · Abu DhabiFull TimeEntry LevelCustomer Service
Posted 3 hours ago3h agoApply link checked 59 minutes ago
Why we think you can apply
- Employer country
- United Arab Emirates · Abu Dhabi
- Hiring model
- UAE-based role · the employer hires in the UAE
- Work from
- Abu Dhabi · on-site
- Time-zone overlap
- Gulf Standard Time · none needed
Posted 3 hours ago · apply link checked 59 minutes ago
About the role
Responsibilities
- Manage premium passenger queries via phone, email or chat
- Provide reservation, upgrade, ticketing and special service assistance
- Anticipate passenger needs and offer tailored solutions or upselling
- Liaise with Airport Services, Concierge and Chauffeur teams
- Maintain accurate interaction records under data protection standards
- Resolve complex customer issues using expert product knowledge
Requirements
- Minimum high school certification
- Previous contact centre work experience
About the Company
- Etihad Airways is the UAE's national airline, operating from its hub in Abu Dhabi.
What we look for
- Minimum high school certification
- Previous contact centre work experience
Customer ServiceTelehealth
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Etihad AirwaysAbu Dhabi
SponsorWake up to a shortlist, not a search results page.
NeverApply scores every new listing against your CV, salary floor and visa. A handful of real matches by morning.
Get your daily matchesPremium Guest Relations RepEtihad Airways · free account, 30 seconds