Principal Business Intelligence Analyst

Responsibilities

• Define and own the measurement framework for ZoomInfo’s PLG motion, including acquisition, activation, engagement, monetization, retention, and expansion
• Establish the company’s source of truth for PLG performance, including KPI definitions, scorecards, and executive reporting
• Identify behavioral patterns, friction points, and conversion barriers in the customer journey
• Influence product investment and roadmap decisions by quantifying opportunity size and evaluating tradeoffs
• Redesign analytics workflows around AI-first operating principles and automated systems
• Act as a strategic partner to Product, Engineering, and Executive Leadership to align teams around growth priorities

Requirements

• 8+ years of experience in Product Analytics, Growth Analytics, Data Science, or Business Intelligence
• Advanced SQL and Python skills
• Strong statistical and experimentation knowledge
• Proven ability to lead large-scale analytical initiatives with measurable business impact
• Experience translating complex data into actionable business recommendations
• Ability to influence senior stakeholders through data and storytelling

Preferred Qualifications

• Experience supporting Product-Led Growth (PLG) or self-service SaaS organizations
• Experience with SaaS business models and customer lifecycle analytics
• Experience leveraging AI tools to improve analytical workflows and operational efficiency

About the Company

ZoomInfo is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation.