Principal SRE
Alpheya · Abu Dhabi
UAE remoteHybridFull TimeSenior, LeadInformation Technology
No salary statedPosted 1 day ago1d agoApply link checked 2 hours ago
Why we think you can apply
- Employer country
- United Arab Emirates · Abu Dhabi
- Hiring model
- UAE-based role · the employer hires in the UAE
- Work from
- Abu Dhabi · office and home
- Time-zone overlap
- Gulf Standard Time · none needed
Posted 1 day ago · apply link checked 2 hours ago
About the role
Responsibilities
- Own SaaS operations end-to-end, from Kubernetes clusters to quarterly service reviews with bank executives
- Manage service management for SaaS customers, including SLA definition, reporting, and incident communications
- Oversee release and deployment operations, production change management, and environment promotion
- Lead the reliability program, including disaster recovery, business continuity, and capacity planning
- Develop the tenant onboarding runbook to ensure repeatable go-live paths for new banks
- Manage the European launch across new Azure regions with data residency and support coverage
- Handle compliance operations for outsourcing arrangements under ISO 27001 and SOC 2 frameworks
Requirements
- 12+ years in production operations, with leadership experience in multi-tenant SaaS
- Proven track record of customer-facing service management and leading severity-one bridges
- Experience building and scaling SRE or platform-operations teams across regions
- Deep technical expertise in Kubernetes and cloud failure modes
- Working knowledge of Azure networking, identity, and quota planning
- Experience with certification and audit regimes such as ISO 27001 and SOC 2
Preferred Qualifications
- Domain exposure to wealth management, brokerage, or capital markets
- Experience operating streaming or workflow infrastructure like Temporal or Kafka
- Experience with on-premises software delivery to enterprise customers
About the Company
Alpheya is a wealth-management technology company headquartered in Abu Dhabi. They build tailored investing experiences for banks on a single shared SaaS platform covering the full order-to-custody lifecycle.
What we look for
- 12+ years in production operations
- Experience leading multi-tenant SaaS functions
- Customer-facing service management experience
- Experience building SRE or platform-operations teams
- Deep knowledge of Kubernetes and cloud failure modes
- Working knowledge of Microsoft Azure
- Experience with ISO 27001, SOC 2, or bank outsourcing regulations
KubernetesAzureSAASISO 27001SOC 2KafkaTemporal
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AlpheyaAbu Dhabi
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Get your daily matchesPrincipal SREAlpheya · 3 free applies a month