Product Lead, Customer Experience
GeneDx, Inc
WorldwideFully remoteFull TimeLeadHealthcare & Telemedicine
USD 150,000–175,000 a yearPosted 2 hours ago2h agoApply link checked 1 hour ago
Why we think you can apply
- Hiring model
- Open worldwide · the employer states no country restriction
- Work from
- Anywhere, the UAE included
Posted 2 hours ago · apply link checked 1 hour ago
About the role
Responsibilities
- Become an expert in GeneDx's customer-facing products and services
- Contribute to the product strategy process and roadmap
- Translate business and user problems into product requirements, milestones, MVP scope and success criteria
- Ensure predictable, low-risk delivery across program management, engineering, clinical operations and commercial teams
- Act as a supportive, innovative strategic partner across the business
- Identify opportunities to improve existing products, services and workflows
- Develop innovative new products, features and approaches to user needs
Requirements
- 6-8 years in product management, product development, user experience or product design
- Demonstrated success leading projects across the product lifecycle
- Experience breaking complex human processes into clear user journeys
- Ability to rapidly prototype ideas, leveraging AI tools where appropriate
- Strong written and verbal communication skills
- Strong interpersonal skills and cross-functional influence
- High intellectual curiosity and focus on customer needs
- Ability to learn quickly, think creatively and adapt under pressure
About the Company
- GeneDx helps patients get diagnosed earlier through genomics, with a mission to empower everyone to live their healthiest life.
What we look for
- 6-8 years in product management, product development, user experience or product design
- Demonstrated success leading projects across the product lifecycle
- Experience breaking complex human processes into clear user journeys
- Ability to rapidly prototype ideas, leveraging AI tools where appropriate
- Strong written and verbal communication skills
- Strong interpersonal skills and cross-functional influence
- High intellectual curiosity and focus on customer needs
- Ability to learn quickly, think creatively and adapt under pressure
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GeneDx, Inc
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