Professional Services Consultant

Responsibilities

• Manage customer engagement across assigned projects, including expectations, risks, dependencies and escalations
• Build strong relationships with compliance, business, IT and project stakeholders
• Lead customer workshops, project discussions and solution reviews
• Understand customer business, compliance and technical requirements and translate them into practical solutions
• Recommend implementation approaches using Firco solutions
• Install, configure, integrate and validate enterprise software solutions
• Support testing, troubleshooting, defect resolution and customer acceptance
• Contribute to project scoping, Statements of Work and Pre-Sales activities

Requirements

• 4+ years of experience in technical consulting, software implementation, systems integration or a similar technical role
• Experience delivering complex enterprise software implementations in customer environments
• Knowledge of relational databases, SQL, application servers, APIs and enterprise integrations
• Strong troubleshooting, analytical and problem-solving skills
• Strong customer and stakeholder-management experience
• Bachelor's degree in a relevant discipline or equivalent professional qualification
• Financial services or Financial Crime Compliance (FCC) experience is advantageous

About the Company

LexisNexis Risk Solutions is an essential partner in the assessment of risk, providing solutions focused on helping businesses drive higher revenue growth, maximize operational efficiencies, and improve customer experience in areas like Anti-Money Laundering, Identity Authentication, and Fraud mitigation.