Promotions Specialist - Wynn Rewards

Responsibilities

• Administer and optimize loyalty programs, including Players Club and tier benefits
• Create and deploy targeted marketing campaigns via email, SMS, and app notifications
• Analyze customer behavior, segmentation, and feedback to refine loyalty strategies
• Collaborate with creative, legal, and operations teams to define campaign objectives
• Use CRM tools to track engagement metrics and prepare ROI reports
• Coordinate with Player Development, Guest Services, and IT to align loyalty initiatives
• Serve as a point of contact for loyalty-related inquiries and escalations

Requirements

• Bachelor's degree in marketing, business, or related field
• 1–3 years of experience in loyalty marketing, preferably in gaming or hospitality
• Strong analytical skills and proficiency in Excel and CRM platforms
• Data-driven mindset with high attention to detail
• Ability to work flexible hours, including weekends and holidays
• Must pass gaming licensing background check

Preferred Qualifications

• Experience with email service providers such as Braze or Movable Ink
• Understanding of HTML/CSS
• Familiarity with gaming operations and guest segmentation

Benefits

• Attractive salary paid in AED
• Excellent leave policy
• Comprehensive healthcare package
• Incentive programs

About the Company

Wynn Al Marjan Island will be the first integrated resort in the UAE, set to open in 2027 in Ras Al Khaimah. The resort will feature 1,530 rooms, 22 restaurants, a theater, a beach club, and a five-star spa.