PT Remote Customer Service Representative

Responsibilities

• Coordinate vehicle release and pickup by communicating with body shops, owners, and insurance companies
• Confirm vehicle pick-up details and obtain release authorization
• Arrange transport and assist with personal item removal
• Use DeCode This tool to search VINs and gather vehicle information
• Maintain accurate notes in the system regarding vehicle interactions
• Meet daily performance goals including call volume and lot processing

Requirements

• Minimum of one year office support experience in a customer service role
• High school diploma or GED
• Strong communication skills for phone and written messaging
• Typing speed of 45 WPM and 10-key familiarity
• Proficiency in Microsoft Office Suite
• Ability to work occasional overtime
• Professional virtual appearance and quiet workspace

Benefits

• Medical insurance
• 401k
• Employee Stock Purchase Plan (ESPP)

About the Company

Copart, Inc. is a technology leader and the premier online vehicle auction platform globally, linking vehicle sellers to more than 750,000 buyers in over 190 countries.