Quality Specialist

Responsibilities

• Own quality, food safety, and cold chain standards across fresh and ultra-fresh range, focus on Fruits & Vegetables
• Lead, train, and develop quality controllers and supervisors across dark stores and distribution centres
• Audit product freshness, storage, and handling regularly, and follow through on findings
• Review refunds and customer complaints, lead root cause analyses, and put corrective and preventive actions in place
• Evaluate supplier performance and work with Commercial and Supply Chain teams
• Report quality metrics and recommend improvements, including new tools and technologies
• Maintain product specifications, checklists, and SOPs, ensuring compliance with local food safety regulations

Requirements

• 3 to 5 years of experience in food quality or food safety, ideally fresh produce, retail, quick commerce, or food distribution
• Experience managing quality control in warehouse, dark store, or fulfillment environments
• Strong knowledge of cold chain, HACCP, and UAE food safety standards
• Strong analytical and problem-solving skills, with data-driven root cause analysis
• Ability to lead and train frontline teams, with strong communication and collaboration skills

Preferred Qualifications

• Advanced food safety certification

Benefits

• Healthcare benefits and fitness reimbursements including gym, health club, and training classes
• Hybrid work: 4 days in office and 1 day from home, plus remote work from any country for 30 days a year
• Unlimited vacation days per year

About the Company

• Careem is building the Everything App for the greater Middle East, operating in 70+ cities across 10 countries.