RCM Collections Lead Specialist
Virta Health
WorldwideFully remoteFull TimeHealthcare & Telemedicine
No salary statedPosted 29 days ago4w ago
Why we think you can apply
- Hiring model
- Open worldwide · the employer states no country restriction
- Work from
- Anywhere, the UAE included
Posted 29 days ago
About the role
About the Company
Virta Health is on a mission to reverse metabolic disease in one billion people. We partner with the largest health plans, employers, and government organizations to help members restore their health through innovations in technology, personalized nutrition, and virtual care delivery.
Responsibilities
- Lead and develop a team of Collections Specialists, setting daily priorities and accountability standards
- Manage a portion of the Tier 3 AR portfolio directly, including payer follow-up and denial resolution
- Serve as the primary escalation point for complex denials and payer disputes
- Track team-level AR aging and denial trends against KPIs
- Ensure operational consistency through productivity scorecards and standardized documentation
Requirements
- 4+ years of experience in healthcare Revenue Cycle Management (RCM) with a focus on collections/AR
- Previous experience leading, mentoring, or training billing specialists or contractors
- Advanced Excel skills including VLOOKUPs and Pivot Tables
- Expert understanding of CPT, HCPCS, ICD-10 coding, and claim adjudication
- Proficiency with EHRs (Athena or Candid Health preferred), clearinghouses, and Salesforce
What we look for
- 4+ years healthcare RCM experience
- Leadership or mentorship experience
- Advanced Excel skills
- Expertise in CPT, HCPCS, and ICD-10 coding
- Proficiency in EHRs and Salesforce
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Virta Health
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