Records Case Opening Coordinator

Magna Legal Services

WorldwideFully remoteFull TimeMid Level, ExecutiveLegal Services
USD 16–20 an hourPosted 3mo ago

Why we think you can apply

Hiring model
Open worldwide · the employer states no country restriction
Work from
Anywhere, the UAE included

Posted 3 months ago · apply link checked 1 hour ago

About the role

Responsibilities

  • Review and add new client orders to the system
  • Review, prepare and scan authorizations submitted by clients
  • Learn and apply various court subpoena rules
  • Review and understand court service lists
  • Review, prepare and scan court subpoenas submitted by clients
  • Contact clients regarding questions on orders and document deficiencies
  • Problem solve client inquiries and issues regarding orders
  • Prioritize assignments and assist with confirming record request destinations

Requirements

  • 2-3 years of experience in medical record retrieval, call center, customer service, or collections
  • Proficient in Microsoft Office Suite and Outlook
  • Strong verbal and written communication abilities
  • High attention to detail and self-organization skills
  • Ability to manage multiple tasks in a fast-paced environment
  • Excellent problem-solving skills

About the Company

Magna Legal Services is a trusted nationwide partner to law firms, corporations, insurance carriers, and government agencies, delivering comprehensive legal support including record retrieval, court reporting, and investigations.

What we look for

  • 2-3 years relevant experience
  • Proficient in Microsoft Office and Outlook
  • Strong communication skills
  • Detail-oriented
  • Problem-solving skills
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