Records Case Opening Coordinator
Magna Legal Services
WorldwideFully remoteFull TimeMid Level, ExecutiveLegal Services
USD 16–20 an hourPosted 3 months ago3mo agoApply link checked 8 hours ago
Why we think you can apply
- Hiring model
- Open worldwide · the employer states no country restriction
- Work from
- Anywhere, the UAE included
Posted 3 months ago · apply link checked 8 hours ago
About the role
Responsibilities
- Review and add new client orders to the system
- Review, prepare and scan authorizations submitted by clients
- Learn and apply various court subpoena rules
- Review and understand court service lists
- Review, prepare and scan court subpoenas submitted by clients
- Contact clients regarding questions on orders and document deficiencies
- Problem solve client inquiries and issues regarding orders
- Prioritize assignments and assist with confirming record request destinations
Requirements
- 2-3 years of experience in medical record retrieval, call center, customer service, or collections
- Proficient in Microsoft Office Suite and Outlook
- Strong verbal and written communication abilities
- High attention to detail and self-organization skills
- Ability to manage multiple tasks in a fast-paced environment
- Excellent problem-solving skills
About the Company
Magna Legal Services is a trusted nationwide partner to law firms, corporations, insurance carriers, and government agencies, delivering comprehensive legal support including record retrieval, court reporting, and investigations.
What we look for
- 2-3 years relevant experience
- Proficient in Microsoft Office and Outlook
- Strong communication skills
- Detail-oriented
- Problem-solving skills
Customer ServiceMicrosoft Office
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Magna Legal Services
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