Records Client Services Facilitator

Magna Legal Services

WorldwideFully remoteFull TimeMid LevelCustomer Service
Posted 10h ago

Why we think you can apply

Hiring model
Open worldwide · the employer states no country restriction
Work from
Anywhere, the UAE included

Posted 10 hours ago · apply link checked 8 hours ago

About the role

Responsibilities

  • Research and diagnose procedural issues and exceptions involving client matters
  • Respond to client emails and inquiries promptly and professionally
  • Communicate clearly with clients, witnesses, and team members, including when handling challenging or sensitive interactions
  • Navigate software, web portals, and digital filing systems to find and manage information
  • Maintain a calendar and track follow-up tasks to ensure ongoing matters receive timely attention

What we look for

  • detail-oriented
  • problem-solving skills
  • proficiency in software and digital filing systems
  • professional communication skills
Client servicesRecord RetrievalLegal Services
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