Relationship Manager

Responsibilities

• Develop and maintain business relationships with Small Business Finance (SBF) clients
• Fulfill banking requirements through regular planned meetings
• Identify cross-selling opportunities and improve service levels
• Manage revenue, expenses, net income, and assets
• Monitor consumer satisfaction and loan/financing repayment performance
• Manage delinquency rates and consumer retention
• Ensure compliance with regulatory requirements, best practices, and codes of conduct
• Minimize customer complaints and exits due to Financial Crime Compliance reasons

Requirements

• Good knowledge of ADIB's Business Banking products & services
• Experience in credit analysis and appraisal techniques
• Proficiency in credit, risk, business, and financial analysis
• Knowledge of Business Relationship Management
• Familiarity with UAE banking practices, regulations, and risks
• Knowledge of Anti-Money Laundering (AML) regulations issued by the UAE Central Bank
• Awareness of local market competitors
• Excellent communication and computer skills

About the Company

ADIB (Abu Dhabi Islamic Bank) is a leading Islamic bank providing a wide range of Sharia-compliant banking products and services.