Relationship Manager- Priority Banking

Responsibilities

• Generate new business through outbound marketing, gold center contacts and existing network
• Increase team revenue and productivity through cross-selling and up-selling
• Acquire new-to-bank customers and convert inbound and outbound leads
• Build trust relationships with key customers and maintain a referral pool
• Refer customers to other channels and implement Priority Banking services across branches
• Monitor service levels, resolve complaints and drive customer retention
• Review credit applications and ensure adherence to processes and documentation

Requirements

• University degree or recognized professional certificate
• Minimum 3 years in financial analysis, markets, investment, wealth management or financial planning
• Detailed knowledge of retail banking products and services
• Experience in sales, product development or wealth advisory to priority customers
• Minimum 5 years related banking experience in UAE
• Knowledge of UAE banking regulations and risks

Preferred Qualifications

• UAE Financial Rules and Regulations certification
• International Certificate in Wealth and Investment Management (Level 3)
• Risk in Financial Services certification
• International Certificate in Advanced Wealth Management (Level 4)
• Experience leading a team of professionals
• Training and presentation skills

About the Company

• ADIB is a bank offering Islamic banking products and services in the UAE.