Remote Office Manager – Plumbing & Heating (Housecall Pro)

Offshore Launch

WorldwideFully remoteFull TimeMid LevelOperations & Administration
USD 1,600–1,600 a monthPosted 5h ago

Why we think you can apply

Hiring model
Open worldwide · the employer states no country restriction
Work from
Anywhere, the UAE included

Posted 5 hours ago · apply link checked 4 hours ago

About the role

Responsibilities

  • Answer inbound calls and leads, booking diagnostic and dispatch visits
  • Manage the Housecall Pro schedule, invoicing, payment collection and AR follow-up
  • Run payroll, onboarding and offboarding in Gusto, including new-hire paperwork
  • Process permits, COIs, license renewals and equipment bookings
  • Monitor the office inbox and deliver weekly office reports
  • Document recurring tasks as SOPs and maintain Housecall Pro setup

Requirements

  • 2+ years in office management, dispatch or operations coordination
  • Working knowledge of Housecall Pro or a comparable FSM platform
  • Strong phone presence and excellent written and verbal English
  • Self-directed, organized and detail-oriented

Preferred Qualifications

  • Plumbing or heating industry experience
  • Experience with Gusto or similar payroll platforms
  • Experience with permits, COIs or AR collections

Benefits

  • Up to $1600/month depending on experience
  • Guaranteed annual bonus of one month's salary, plus performance bonus up to 1.5x
  • Health, life, vision and dental insurance including dependents
  • 16 days PTO

About the Company

Offshore Launch is a business and growth operations firm helping home service owners scale through process, technology and data.

What we look for

  • 2+ years in office management, dispatch or operations coordination
  • Working knowledge of Housecall Pro or a comparable FSM platform
  • Strong phone presence and excellent written and verbal English
  • Self-directed, organized and detail-oriented
  • Plumbing or heating industry experience
  • Experience with Gusto or similar payroll platforms
  • Experience with permits, COIs or AR collections
AccountingCustomer ServicePayrollData EntryDocumentationReportingSchedulingGustoHousecall Pro
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