Remote Pharmacy Technician
Rightway
WorldwideFully remoteFull TimeEntry Level, JuniorHealthcare & Telemedicine
USD 21–22 an hourPosted 2 hours ago2h agoApply link checked 2 hours ago
Why we think you can apply
- Hiring model
- Open worldwide · the employer states no country restriction
- Work from
- Anywhere, the UAE included
Posted 2 hours ago · apply link checked 2 hours ago
About the role
Responsibilities
- Serve as primary contact for members, providers and pharmacies across phone, chat and email
- Resolve inquiries on mail order, benefit design, formulary coverage and claims adjudication
- Assist network pharmacies in processing prescription claims against benefit guidelines
- Support clinical pharmacists with patient outreach, appointment scheduling and program enrollment
- Document interactions accurately in internal systems
- Own issues from first contact through final resolution
Requirements
- Active National Pharmacy Technician Certification (PTCB or NHA)
- 1 to 3 years as a pharmacy technician in a health plan, retail pharmacy, TPA or PBM contact center
- Working knowledge of pharmacy claims adjudication and PBM terminology
- Detail oriented, analytical and empathetic
- Comfortable managing concurrent phone, chat and email queues
Preferred Qualifications
- Associate's or bachelor's degree, or equivalent relevant experience
- Mail order or specialty pharmacy background
About the Company
- Rightway is a healthcare navigation company headquartered in New York City, guiding patients to care and medications through a mobile app and human experts.
What we look for
- Active National Pharmacy Technician Certification (PTCB or NHA)
- 1 to 3 years as a pharmacy technician in a health plan, retail pharmacy, TPA or PBM contact center
- Working knowledge of pharmacy claims adjudication and PBM terminology
- Detail oriented, analytical and empathetic
- Comfortable managing concurrent phone, chat and email queues
- Associate's or bachelor's degree, or equivalent relevant experience
- Mail order or specialty pharmacy background
Customer ServiceHealthcarepharmacyClaims processingPrior Authorization
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Rightway
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NeverApply scores every new listing against your CV, salary floor and visa. A handful of real matches by morning.
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