Remote Vehicle Operator | Dubai, UAE
Moove · Dubai
UAE remoteFully remoteFull TimeEntry LevelInformation Technology
Posted 38 minutes agojust nowApply link checked 38 minutes ago
Why we think you can apply
- Employer country
- United Arab Emirates · Dubai
- Hiring model
- UAE-based role · the employer hires in the UAE
- Work from
- Anywhere in the UAE
- Time-zone overlap
- Gulf Standard Time · none needed
Posted 38 minutes ago · apply link checked 38 minutes ago
About the role
Responsibilities
- Monitor live vehicle operations and respond to remote assistance requests in real time
- Use the remote assistance platform to support vehicles per operational protocols
- Resolve issues independently and escalate unresolved issues to the team lead, tracking them to closure
- Identify and flag patterns in vehicle behaviour or system performance
- Collect, organise and summarise remote assistance system issues and feedback
- Assist customer service specialists with user communications and follow-up
- Support testing and feedback tasks for remote assistance and customer service systems
Requirements
- High school diploma or above
- Proficiency in Microsoft Office (Excel, Word) and internal digital platforms
- Strong verbal and written English communication
- Calm and composed under pressure with strong situational awareness
- Ability to quickly learn new systems
- Comfort with rotating shifts in a 24/7 environment
- Valid UAE driving licence with minimum 3 years of driving experience
- Clean driving record with no major violations in the past 12 months
Preferred Qualifications
- Arabic language skills
About the Company
Moove builds fleet and mobility technology, operating one of the largest manned and autonomous ride-hail fleets across 13 countries. Its Drive-to-Own model democratises vehicle ownership for mobility entrepreneurs.
What we look for
- High school diploma or above
- Proficiency in Microsoft Office (Excel, Word) and internal digital platforms
- Strong verbal and written English communication
- Calm and composed under pressure with strong situational awareness
- Ability to quickly learn new systems
- Comfort with rotating shifts in a 24/7 environment
- Valid UAE driving licence with minimum 3 years of driving experience
- Clean driving record with no major violations in the past 12 months
- Arabic language skills
Customer ServiceExcelMicrosoft OfficeDocumentationTroubleshootingReporting
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MooveDubai
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