Reservations Manager
AccorHotel · Ras Al Khaimah
On-site · Ras Al KhaimahFull TimeEntry Level, Mid LevelSales & Business Development
Posted 14 days ago2w agoApply link checked 9 hours ago
Why we think you can apply
- Employer country
- United Arab Emirates · Ras Al Khaimah
- Hiring model
- UAE-based role · the employer hires in the UAE
- Work from
- Ras Al Khaimah · on-site
- Time-zone overlap
- Gulf Standard Time · none needed
Posted 14 days ago · apply link checked 9 hours ago
About the role
Responsibilities
- Manage staff and ensure smooth day-to-day activities for the reservation department
- Maintain reservation quality regarding guest details, rates, and payment methods
- Supervise on-the-job and weekly training for all staff
- Monitor VIP arrivals and spot-check previous day's reservations
- Assist Revenue Manager with reports, documents, and duty rosters
- Maintain security of customer and personnel information
- Support sales teams by adopting a consistent selling approach
Requirements
- Minimum one year experience in the same position within a 5-star hotel
- Computer literacy and excellent written/oral proficiency
- Sound knowledge of the English language
- Ability to work flexible hours including weekends and holidays
- Strong attention to detail and problem-solving skills
About the Company
Established in 2000 in Turkey, Rixos pioneers the 'ALL Inclusive, ALL Exclusive' concept, inviting guests to discover a world of possibilities with luxurious stays, culinary delights, live entertainment, and wellness journeys.
What we look for
- Minimum one year experience in same position in 5 star hotel
- Computer literate
- Excellent written and oral proficiency
- Sound knowledge of English language
- Ability to work flexible hours including weekends and holidays
Customer ServiceHospitality
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AccorHotelRas Al Khaimah
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