Reservations & Sales Agent (Arabic or Russian Speaker Required)
Deluxe Holiday Homes · Dubai
On-site · DubaiFull TimeMid LevelSales & Business Development
Posted 3 hours ago3h agoApply link checked 2 hours ago
Why we think you can apply
- Employer country
- United Arab Emirates · Dubai
- Hiring model
- UAE-based role · the employer hires in the UAE
- Work from
- Dubai · on-site
- Time-zone overlap
- Gulf Standard Time · none needed
Posted 3 hours ago · apply link checked 2 hours ago
About the role
Responsibilities
- Make outbound calls to in-house and past guests to offer stay extensions, renewals and promotions
- Generate direct bookings through local portals, OTAs and other channels
- Apply approved discounts and promotions on OTA channels, mainly Airbnb
- Respond promptly to booking inquiries via phone, SMS, WhatsApp, email
- Manage vacation rental bookings based on availability and guest preferences
- Prepare reservation quotations and rental agreements for stays over one month
- Process payments and issue booking confirmations with the Accounts Department
- Collect guest documents and send pre-arrival registration links
- Achieve monthly and annual sales targets
Requirements
- Fluent spoken and written English, plus fluency in Arabic or Russian
- 2+ years' experience in hospitality sales, reservations, vacation rentals or real estate leasing
- Proven track record of meeting sales targets and converting leads
- Strong phone, WhatsApp and email communication skills
- Working knowledge of OTA platforms, particularly Airbnb and Booking.com
Preferred Qualifications
- Experience with a Property Management System (PMS) and CRM tools
- Knowledge of Dubai communities and short-term rental regulations
- Existing network of travel agencies or corporate clients
- Proficiency in MS Office or Google Workspace
About the Company
- Deluxe Holiday Homes operates holiday home rentals in Dubai.
What we look for
- Fluent spoken and written English, plus fluency in Arabic or Russian
- 2+ years' experience in hospitality sales, reservations, vacation rentals or real estate leasing
- Proven track record of meeting sales targets and converting leads
- Strong phone, WhatsApp and email communication skills
- Working knowledge of OTA platforms, particularly Airbnb and Booking.com
- Experience with a Property Management System (PMS) and CRM tools
- Knowledge of Dubai communities and short-term rental regulations
- Existing network of travel agencies or corporate clients
- Proficiency in MS Office or Google Workspace
SalesCRMRelationship ManagementCustomer ServiceAccount ManagementGoogle WorkspaceExcelMicrosoft OfficeReportingAirbnbProperty Management SystemBooking.com
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Deluxe Holiday HomesDubai
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NeverApply scores every new listing against your CV, salary floor and visa. A handful of real matches by morning.
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