RTS System Support Engineer
Keenfinity · Dubai
UAE remoteHybridFull TimeMid LevelInformation Technology
Posted 12 days ago1w agoApply link checked 1 hour ago
Why we think you can apply
- Employer country
- United Arab Emirates · Dubai
- Hiring model
- UAE-based role · the employer hires in the UAE
- Work from
- Dubai · office and home
- Time-zone overlap
- Gulf Standard Time · none needed
Posted 12 days ago · apply link checked 1 hour ago
About the role
Responsibilities
- Provide technical support and guidance to customers on RTS products and solutions
- Support the Sales team with technical expertise during customer engagements and solution design
- Review intercom system designs and develop scalable, operational solutions
- Troubleshoot, test, and debug RTS hardware and software products
- Create and maintain technical documentation, system designs, and signal flow diagrams
- Assist customers with system commissioning, configuration, and optimization
- Collaborate with Engineering, Product Management, and Sales teams
Requirements
- Bachelor's degree in Electrical Engineering, Network Engineering, Audio Engineering, or a related discipline
- Minimum 2 years of experience in broadcast, live production, media, or professional audio
- Working knowledge of Dante audio networking technology
- Basic knowledge of Audio over IP platforms (AES67, SMPTE 2110 Suite)
- Understanding of RTS RVON protocol and IP-based communications systems
- Strong understanding of networking principles and audio signal flow
- Experience creating system layouts using Microsoft Visio
About the Company
KEENFINITY is a globally leading provider of innovative security and communication solutions, employing over 4,000 people across 50 countries to secure and connect moments that matter.
What we look for
- Bachelor's degree in Electrical, Network, or Audio Engineering
- Experience in broadcast or professional audio industry
- Knowledge of Dante audio networking
- Understanding of AES67 and SMPTE 2110
- Familiarity with RTS RVON protocol
- Networking principles and troubleshooting skills
- Proficiency in Microsoft Visio
DanteMicrosoft VisioAES67SMPTE 2110Audio-over-IP
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KeenfinityDubai
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