Sales Enablement and Retention Assistant - Cigna Healthcare
Cigna Healthcare · Dubai
On-site · DubaiFull TimeEntry LevelSales & Business Development
Posted 3 hours ago3h agoApply link checked 2 hours ago
Why we think you can apply
- Employer country
- United Arab Emirates · Dubai
- Hiring model
- UAE-based role · the employer hires in the UAE
- Work from
- Dubai · on-site
- Time-zone overlap
- Gulf Standard Time · none needed
Posted 3 hours ago · apply link checked 2 hours ago
About the role
Responsibilities
- Proactively call and email assigned KYC and POA cases to obtain up-to-date documentation
- Validate and assess the acceptability of submitted documents
- Identify potential cancellation risks and escalate to Account Managers
- Accurately update customer and document information in the CRM system
- Reconnect with previous leads via email or call to assess renewed interest
- Update lead status and details in the CRM system
- Flag re-engaged leads for follow-up by the sales team
Requirements
- Detail-oriented and organized
- Comfortable communicating with customers and internal stakeholders
- Ability to manage documentation and CRM updates
About the Company
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality.
What we look for
- Detail-oriented
- Organized
- Comfortable with customer communication
- CRM management experience
KYCCRMSales Operations
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Cigna HealthcareDubai
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