Sales Engineer

Responsibilities

• Conduct engaging product demonstrations in Spanish for regional stakeholders
• Partner with LATAM Account Executives to address technical and compliance concerns
• Lead structured proof-of-value (POV) engagements and trials
• Identify technical pain points through customer discovery calls
• Troubleshoot and research basic technical issues during the sales process
• Translate customer needs into technical product solutions

Requirements

• Native or full professional fluency in Spanish and English
• 1+ years of presales experience, preferably in cybersecurity or SaaS
• Strong technical foundation in cybersecurity and technical architecture
• Ability to explain complex technical concepts to non-technical audiences
• Strong organizational skills to manage multiple customer engagements across time zones

Preferred Qualifications

• Fluency or working knowledge of Portuguese
• Experience with regional cybersecurity trends and regulations in Latin America
• Familiarity with security awareness training or phishing simulation
• Experience with Active Directory or common IT infrastructure

Benefits

• Company-wide bonuses based on monthly sales targets
• Employee referral bonuses
• Adoption assistance
• Tuition and certification reimbursement
• Certification completion bonuses

About the Company

KnowBe4 is a pioneer in digital workforce security, providing attack simulation, training, and collaboration security to over 70,000 organizations worldwide.