Sales Operations Analyst Junior

Responsibilities

• Manage, maintain, and structure the database in the CRM (Salesforce), including field creation and pipeline tracking.
• Ensure sales data hygiene and accuracy, assisting in deal control and updates.
• Support Sales teams in the proper use of the CRM, clarifying doubts and providing guidance on flows and processes.
• Perform initial analyses of the commercial funnel and conversion rates, extracting reports via Excel/Google Sheets to identify improvement opportunities.
• Provide systemic support to contract management and collaborate on the organization of Sales Ops operational routines.
• Use AI tools with critical sense to optimize analyses and operational routines.

Requirements

• Practical knowledge or familiarity with CRM platforms (especially Salesforce) for registration, tracking, and support.
• Ability to perform basic commercial data analysis, indicator interpretation, and report generation in Excel or Google Sheets.
• preferred: Degree in Administration, Administration, Marketing, Production Engineering, or related areas.

Preferred Qualifications

• Previous experience (including internships or apprenticeships) in operational or administrative routines within sales or commercial intelligence teams.
• Notions of process automation or tool integration for CRM optimization.
• Intermediate English for reading and understanding systemic documentation.
• Practical use and application of AI tools (such asg Gemini, Claude, or similar) for productivity gains.

Benefits

• Remote work by default, prioritizing freedom and responsibility.
• Flexible hours.
• Education allowance.
• Career development tools and internal guilds.
• Health and dental insurance.
• 24/7 Telemedicine.
• Free online therapy.
• Wellhub.
• Extended maternity and paternity leave.
• Meal and food vouchers.
• Life insurance.
• Transportation voucher.
• Home office allowance.
• Daycare allowance.
• Phone plan allowance.
• Profit sharing (PLR).

About the Company

Zup is a technology company focused on creating technologies that challenge the best in the world and change the game for clients. We seek professionals who desire to be part of a culture of excellence and innovation, collaborative and driven by curiosity.