Sales Support Agent

Responsibilities

• Communicate with clients in a professional and courteous manner
• Handle multiple client inquiries simultaneously while maintaining accuracy and attention to detail
• Collaborate with colleagues to ensure seamless service delivery
• Contribute positively to a team-oriented environment by supporting colleagues and working collaboratively to achieve shared goals

Requirements

• Bachelor's degree or higher
• Comfort with CRM software and virtual client engagement tools
• Strong attention to detail and multitasking ability
• Excellent communication, interpersonal, and listening skills
• Flexibility to accommodate client schedules and time zone differences
• Sales and service orientation
• Problem-solving skills and resourcefulness
• Cultural sensitivity and respect for diverse backgrounds
• Resilience and professionalism under pressure
• Team player with a collaborative mindset

Preferred Qualifications

• Fluency in written and spoken English

About the Company

Creating travel memories since 2002, Marcopolo Holidays offers a range of bespoke experiences for a diverse group of travelers. From families and adventure travelers to university study groups, we excel in curating travel packages and offer value-added services to suit your unique requirements.