Sales Support Representative

Noctrix Health

WorldwideFully remoteFull TimeEntry Level, JuniorSales & Business Development
USD 65,000+ a yearPosted 4h ago

Why we think you can apply

Hiring model
Open worldwide · the employer states no country restriction
Work from
Anywhere, the UAE included

Posted 4 hours ago · apply link checked 3 hours ago

About the role

Responsibilities

  • Communicate with healthcare providers and clinic staff to obtain patient documentation
  • Follow up on missing or incomplete information to keep orders moving
  • Serve as primary contact for clinic navigators and referral coordinators
  • Review documentation for accuracy, completeness and compliance
  • Track and manage patient orders from initiation to completion
  • Maintain accurate records in Salesforce or a similar CRM
  • Collaborate with Territory Managers and sales and operations teams
  • Ensure all activities comply with HIPAA requirements

Requirements

  • 1-3 years in healthcare, sales support, customer service or related field
  • Strong verbal and written communication skills
  • Excellent organizational skills and attention to detail
  • Familiarity with HIPAA and protected health information
  • Ability to work independently in a remote environment

Preferred Qualifications

  • Bachelor's degree or equivalent work experience
  • Experience with Salesforce or similar CRM systems

Benefits

  • Annual bonus eligibility

About the Company

Noctrix Health develops clinically validated therapeutic wearables for chronic neurological disorders, including drug-free therapy for Restless Legs Syndrome.

What we look for

  • 1-3 years in healthcare, sales support, customer service or related field
  • Strong verbal and written communication skills
  • Excellent organizational skills and attention to detail
  • Familiarity with HIPAA and protected health information
  • Ability to work independently in a remote environment
  • Bachelor's degree or equivalent work experience
  • Experience with Salesforce or similar CRM systems
CRMSalesforceCustomer ServiceHealthcareMedical DevicesHIPAA
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