Salesforce AI & Automation Associate
Kompetenza · Dubai
UAE remoteFully remoteFull TimeEntry LevelInformation Technology
Posted 3 months ago3mo agoApply link checked 6 hours ago
Why we think you can apply
- Employer country
- United Arab Emirates · Dubai
- Hiring model
- UAE-based role · the employer hires in the UAE
- Work from
- Anywhere in the UAE
- Time-zone overlap
- Gulf Standard Time · none needed
Posted 3 months ago · apply link checked 6 hours ago
About the role
Responsibilities
- Support development of AI-powered service and sales agents in Salesforce
- Configure Salesforce Flow, Omni-Channel Routing, and AI-driven case management
- Work with third-party AI, NLP, and RPA tools
- Help integrate AI workflows across platforms to improve efficiency
- Work directly with clients to understand needs and guide AI adoption
- Assist in training client teams on AI-powered service and sales tools
- Test, refine, and improve AI-powered service experiences with senior engineers
Requirements
- Basic understanding of Salesforce Service Cloud
- Interest in AI, automation, and chatbot development
- Familiarity with third-party AI platforms or RPA tools is a plus
- Willingness to learn quickly and adapt to new technologies
- Strong communication skills for non-technical users
- Problem-solving mindset and attention to detail
Preferred Qualifications
- Experience or coursework in AI, automation, or workflow tools
- Knowledge of Salesforce Einstein AI or AgentForce
- Exposure to OpenAI, Google AI, or Azure AI
- Experience working with clients or providing mentorship
About the Company
Kompetenza is a Salesforce partner focused on Corporate Services Cloud and Employer of Record solutions. The team builds AI-driven automation, self-service portals, and customer service tools for global clients.
What we look for
- Salesforce Service Cloud
- AgentForce
- AI automation
- Workflow tools
- Client communication
- Problem solving
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KompetenzaDubai
SponsorWake up to a shortlist, not a search results page.
NeverApply scores every new listing against your CV, salary floor and visa. A handful of real matches by morning.
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