Salesforce Business Analyst

Responsibilities

• Partner with RevOps and go-to-market stakeholders to elicit, challenge, and document requirements
• Translate business needs into user stories with acceptance criteria and map current and future-state processes
• Own the intake queue, triage requests, and keep requesters updated on status
• Write and run test plans, own UAT, and coordinate release readiness
• Track work through sprint boards, sandbox promotion, and release timing
• Maintain documentation, data-dictionary entries, and process artifacts
• Perform light declarative Salesforce configuration such as reports, fields, and layouts

Requirements

• 3-5 years as a Business Analyst, ideally in Salesforce or RevOps
• Strong requirements elicitation, user-story writing, and process mapping
• Working knowledge of Salesforce objects, records, reports, and automation
• Experience running UAT, documentation, and cross-functional stakeholder management
• Experience running a request-intake or triage process in a shared queue such as Jira
• Familiarity with Salesforce release mechanics, sandboxes, change sets, or CI/CD

Preferred Qualifications

• Salesforce Admin certification
• Familiarity with GTM tools such as LeanData, Qualified, Inflection, Nooks, and Tableau
• RevOps process knowledge: segmentation, lifecycle, coverage, and forecasting

About the Company

MNTN provides self-serve advertising software that makes Connected TV advertising as easy as search and social, helping brands drive measurable conversions.