Salesforce Business Analyst/Product Owner

About the Company

DemandPDX is a Salesforce Crest Partner and a Shopify Plus Partner with high ratings for Salesforce Commerce Cloud. The team consists of experienced developers, architects, business analysts, and project managers, all residing in the United States.

Responsibilities

• Gather, analyze, and document business requirements through stakeholder interviews and workshops
• Translate business objectives into user stories, acceptance criteria, and process flows
• Manage and prioritize the product backlog based on business value and delivery timelines
• Facilitate backlog refinement, sprint planning, and requirements grooming sessions
• Serve as the primary liaison between business stakeholders and technical delivery teams
• Communicate project status, risks, and dependencies to leadership
• Define test scenarios and business validation criteria for new functionality
• Support User Acceptance Testing (UAT) planning, execution, and validation

Requirements

• 5+ years of experience as a Business Analyst, Product Owner, or Technical Project Manager
• Direct experience working with Salesforce platforms (Commerce Cloud, Sales Cloud, Service Cloud, or Experience Cloud)
• Proven ability to write detailed user stories and acceptance criteria
• Experience managing product backlogs within Agile environments
• Proficiency with Jira, Confluence, or Azure DevOps
• Strong stakeholder management and communication skills

Preferred Qualifications

• Salesforce certifications (Administrator, Business Analyst, or Product Owner)
• Experience in consulting, agency, or client-facing environments
• Experience supporting eCommerce or digital experience platforms
• CSPO, Scrum Master, or other Agile certifications