Scrum Master

Responsibilities

• Facilitate Agile ceremonies with a focus on outcomes
• Coach teams toward greater ownership, accountability, and effectiveness
• Identify and remove impediments while reinforcing team ownership
• Address negative behaviors directly and constructively
• Partner with stakeholders to improve clarity, communication, and flow of work
• Encourage practical experimentation with Agile and engineering practices
• Use AI and modern tools to enhance team effectiveness, insight, and decision-making
• Improve team predictability, quality, and continuous improvement
• Ensure progress and value delivery are visible to stakeholders

Requirements

• 5+ years of experience as a Scrum Master, Agile Coach, or similar role
• Proven experience improving team dynamics in high-friction environments
• Strong facilitation, communication, and conflict resolution skills
• Ability to coach teams and stakeholders on Agile principles
• Experience supporting multiple teams or complex environments
• Demonstrated ability and curiosity in using AI to enhance coaching or effectiveness
• Bachelor's degree or equivalent experience

Preferred Qualifications

• Scrum certification
• Experience with scaled Agile frameworks
• Advanced Agile certifications (PSM II, ICP-ATF, ICP-ACC)
• Experience with engineering or data-focused teams
• Familiarity with Lean-Agile metrics
• Spanish or Portuguese speaking ability
• Experience partnering with leaders and supporting organizational change

About the Company

New Era Technology is a global team of over 3,000 professionals committed to securely connecting people, places, and information with end-to-end technology solutions at scale.