Security Operations Coordinator

Responsibilities

• Coordinate day to day security operations across branches, back offices, and HQ
• Assist branches and back offices with security support during off hours, Fridays, and holidays
• Perform daily security operational checks and execute tasks assigned by Head of Security
• Coordinate branch alarm connection renewals and process police/CID approvals
• Coordinate with maintenance teams for quarterly preventive maintenance of security systems
• Manage deployment and rotation plans for security guards at ADIB locations
• Monitor guard performance and track vendor KPIs related to guarding services
• Coordinate response to and report incidents occurring at ADIB branches
• Maintain monthly Security MIS reports covering guarding services and system maintenance
• Support risk mitigation activities and ensure compliance with RCSA requirements

Requirements

• Minimum 3 years of experience in a similar Security Operations role
• Working knowledge of physical security operations including guarding, alarm systems, access control, and CCTV
• Familiarity with branch, back office, and ATM security environments
• Ability to apply security SOPs, escalation procedures, and RCSA controls
• Understanding of vendor coordination and KPI/KRI tracking

Preferred Qualifications

• Experience in incident handling and calm decision making under pressure
• High attention to detail in documentation and reporting
• Strong stakeholder coordination abilities