Senior Account Director

Responsibilities

• Build trusted client relationships by serving as a strategic advisor on business objectives and digital strategy
• Own the growth and health of accounts, establishing revenue and expansion goals
• Lead client-facing financial communications, including budget updates and scope changes
• Oversee and expand a book of key accounts comprising $5-7M in revenue
• Drive strategic direction through proactive, innovative account plans
• Work cross-functionally to move ideas from strategy and planning to execution and optimization
• Develop high-quality briefs, presentations, and statements of work

Requirements

• 8 years of account or client service management experience
• Proven track record of managing and growing client accounts
• Experience owning full-service engagements including strategy, websites, apps, and media
• Strong digital expertise
• Experience in healthcare or other highly regulated industries preferred
• Experience using AI to transform marketing programs preferred
• Willingness to contribute at all levels and work collaboratively

About the Company

Qualified Digital (QD) is a full-service digital agency focused on imagining, building, measuring, and improving digital experiences across marketing ecosystems. As a woman-owned and LGBTQIA+-owned business, QD is dedicated to creating an inclusive, welcoming employee experience for all.