Senior Account Manager

Responsibilities

• Serve as primary relationship manager for a portfolio of complex employee benefits clients
• Develop and execute enrollment, service and renewal strategies aligned with client objectives
• Lead all phases of the client lifecycle from onboarding through ongoing account management
• Ensure timely, accurate delivery of client communications, reports and service deliverables
• Partner with Producers on client presentations, proposals and growth initiatives
• Mentor and support service team members while driving operational excellence
• Maintain compliance, oversee client records and leverage enrollment and benefits administration systems
• Stay current on industry trends, products and market developments

Requirements

• 7+ years of employee benefits account management experience in brokerage, consulting or carrier environment
• Experience managing complex, high-touch client relationships
• Strong consultative, relationship-building and problem-solving skills
• Exceptional communication and presentation abilities
• Proven leadership and team collaboration experience
• Highly organized with ability to manage multiple priorities
• Advanced proficiency in Microsoft Office and benefits administration platforms

Preferred Qualifications

• Multi-life disability income experience

Benefits

• Medical, vision and dental coverage
• 401(k) with company match
• Company paid life insurance, STD and LTD
• PTO starting at 18 days per year, 10 paid holidays and 2 floating holidays

About the Company

Florida Risk Partners is one of the fastest growing insurance brokerage and consulting firms in the US.