Senior Account Manager

qlub · Dubai

On-site · DubaiFull TimeSeniorSales & Business Development
Posted 5h ago

Why we think you can apply

Employer country
United Arab Emirates · Dubai
Hiring model
UAE-based role · the employer hires in the UAE
Work from
Dubai · on-site
Time-zone overlap
Gulf Standard Time · none needed

Posted 5 hours ago · apply link checked 4 hours ago

About the role

Responsibilities

  • Serve as primary point of contact for medium to large F&B partners
  • Negotiate and manage commercials, contracts and renewals with key accounts
  • Monitor partner GMV, adoption rates and customer engagement
  • Identify and address churn, adoption drops and competitive threats
  • Partner cross-functionally with Sales, Product and Marketing on joint initiatives

Requirements

  • 3-5 years in account management, enterprise client management or F&B/tech partnerships
  • Proven track record managing medium to large accounts
  • Strong commercial acumen with negotiation and contract management
  • Excellent communication and relationship skills, including with C-level stakeholders
  • Analytical mindset with data-driven decision making
  • Proficiency with CRM systems, reporting tools and Google Workspace
  • Fluency in English

Preferred Qualifications

  • Experience in payments, fintech, hospitality tech or high-growth marketplaces
  • Arabic language skills

Benefits

  • Real ownership over products impacting millions of diners and thousands of restaurants
  • Close collaboration with experienced operators, builders and industry experts

About the Company

qlub is a fast-scaling fintech offering QR-based pay-at-table and payment solutions for restaurants, backed by Mastercard, Mubadala, e& and Shorooq.

What we look for

  • 3-5 years in account management, enterprise client management or F&B/tech partnerships
  • Proven track record managing medium to large accounts
  • Strong commercial acumen with negotiation and contract management
  • Excellent communication and relationship skills, including with C-level stakeholders
  • Analytical mindset with data-driven decision making
  • Proficiency with CRM systems, reporting tools and Google Workspace
  • Fluency in English
  • Experience in payments, fintech, hospitality tech or high-growth marketplaces
  • Arabic language skills
CRMNegotiationAnalyticsAccount ManagementGoogle WorkspaceContract management
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