Senior Client Executive

Gradient AI

WorldwideFully remoteFull TimeSeniorInformation Technology
USD 110,000–135,000 a yearPosted 4h ago

Why we think you can apply

Hiring model
Open worldwide · the employer states no country restriction
Work from
Anywhere, the UAE included

Posted 4 hours ago · apply link checked 3 hours ago

About the role

Responsibilities

  • Act as primary post-sale point of contact and build long-term client partnerships
  • Lead post-sale implementation by defining business needs, configuring recommendations and establishing ROI metrics
  • Analyze and monitor client dashboards for usability and model performance insights
  • Document all project management phases and maintain detailed client engagement records
  • Collaborate weekly with Sales, Product, Data Science and Engineering teams

Requirements

  • 5+ years in a post-sale client relationship role
  • Experience supporting implementation and ongoing client engagement
  • Exceptional organizational, communication and documentation skills
  • Proven track record in project or account management
  • Experience with CRM tools and Excel
  • Customer-first mindset

Preferred Qualifications

  • Prior health insurance industry experience
  • Underwriting background
  • Salesforce experience

Benefits

  • Unlimited vacation days
  • Stock options and annual performance bonus
  • Medical, dental, vision, 401k and paid paternal leave
  • Flexible schedule supporting work from home

About the Company

Gradient AI uses AI-powered predictive analytics to help health and P&C insurers predict risk, improve profitability and automate underwriting and claims.

What we look for

  • 5+ years in a post-sale client relationship role
  • Experience supporting implementation and ongoing client engagement
  • Exceptional organizational, communication and documentation skills
  • Proven track record in project or account management
  • Experience with CRM tools and Excel
  • Customer-first mindset
  • Prior health insurance industry experience
  • Underwriting background
  • Salesforce experience
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