Senior Customer Success Engineer
Veeam
UAE remoteFully remoteFull TimeSeniorInformation Technology
No salary statedPosted 20 days ago2w agoApply link checked 3 hours ago
Why we think you can apply
- Employer country
- United Arab Emirates
- Hiring model
- UAE-based role · the employer hires in the UAE
- Work from
- Anywhere in the UAE
- Time-zone overlap
- Gulf Standard Time · none needed
Posted 20 days ago · apply link checked 3 hours ago
About the role
Responsibilities
- Configure customer accounts, backup policies, and storage
- Lead onboarding, adoption, and optimization for the Veeam Data Platform
- Conduct recovery simulations and DRMM assessments
- Identify migration opportunities and analyze usage
- Monitor churn risk and partner on renewal strategies
- Engage CISO/CIO stakeholders with technical and risk updates
- Own the technical success plan and adoption roadmap
- Collaborate on marketing-informed campaigns to drive expansion
What we look for
- 5+ years in customer-facing engineering roles
- Data backup and recovery expertise
- Advanced English fluency
- VMCE certification required
- Hands-on expertise in virtualization and cloud platforms
- Experience with operating systems and storage
CloudVirtualization
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Veeam
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