Senior Customer Success Manager
Freestar
WorldwideFully remoteFull TimeSeniorSales & Business Development
Posted 2 hours ago2h agoApply link checked 1 hour ago
Why we think you can apply
- Hiring model
- Open worldwide · the employer states no country restriction
- Work from
- Anywhere, the UAE included
Posted 2 hours ago · apply link checked 1 hour ago
About the role
Responsibilities
- Own a portfolio of complex publisher accounts as primary strategic contact
- Lead executive business reviews with forward-looking recommendations
- Build multi-threaded relationships across publisher revenue, ad ops, product and editorial
- Drive yield optimization including auction dynamics, floor pricing and identity approaches
- Identify expansion opportunities and contribute to renewal conversations
- Mentor junior CSMs and help build playbooks and best practices
Requirements
- 5-8 years in customer success, account management or publisher-facing ad tech role
- Proven track record managing complex, high-value accounts
- Working knowledge of programmatic ecosystem, header bidding and GAM
- Strong analytical skills and independent performance analysis
- Executive presence and communication at VP or C-suite level
- Coaching mindset and self-directed work style
Preferred Qualifications
- Experience on the publisher side
- Familiarity with UID2, RampID and first-party data strategies
- Experience with CMP/consent frameworks
- Comfort with CS and CRM platforms
About the Company
- Freestar provides ad tech and monetization services to digital publishers.
What we look for
- 5-8 years in customer success, account management or publisher-facing ad tech role
- Proven track record managing complex, high-value accounts
- Working knowledge of programmatic ecosystem, header bidding and GAM
- Strong analytical skills and independent performance analysis
- Executive presence and communication at VP or C-suite level
- Coaching mindset and self-directed work style
- Experience on the publisher side
- Familiarity with UID2, RampID and first-party data strategies
- Experience with CMP/consent frameworks
- Comfort with CS and CRM platforms
CRMAccount ManagementBusiness DevelopmentCustomer SuccessData AnalysisProgrammatic advertisingheader biddingGAMFloor PricingIdentity Solutions
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Freestar
SponsorWake up to a shortlist, not a search results page.
NeverApply scores every new listing against your CV, salary floor and visa. A handful of real matches by morning.
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