Senior Director, Revenue Cycle Management

Responsibilities

• Own RCM strategy, operating model, and KPIs to maximize collections and clean claim performance
• Lead end-to-end transformation across billing, denial reduction, A/R management, and insurance authorizations
• Oversee transition to delegated credentialing, payer enrollment, and senior payer escalation
• Partner with Finance and executives on payer contracting, reimbursement strategy, and revenue forecasting
• Optimize EHR/PM technology, automation, and outsourced RCM vendor SLAs
• Build, mentor, and scale a high-performing RCM organization

Requirements

• 8+ years of progressive healthcare revenue cycle management experience with significant leadership scope
• Hands-on leadership in delegated credentialing and multi-state payer enrollment
• Track record improving cash collections, lowering denial rates, and reducing A/R aging
• Deep functional expertise with PM/EHR platforms such as AthenaHealth, Epic, or eClinicalWorks
• Experience supporting multi-site, multi-state healthcare organizations undergoing rapid scaling
• Proven ability to manage external RCM vendor and technology partner relationships

Preferred Qualifications

• Behavioral health, mental health, or pediatric healthcare experience
• Background in management consulting, interim leadership, or organizational turnarounds

Benefits

• Medical, dental and vision coverage
• 401k with company match
• Employer-paid life insurance
• Generous paid time off
• Opportunities for career growth

About the Company

Blackbird Health is a clinician-founded provider of virtual and in-person pediatric mental health services across Pennsylvania, Virginia, New Jersey and Maryland.