Senior Engagement Manager

ClickUp

WorldwideFully remoteFull TimeSeniorInformation Technology
USD 110,000–150,000 a yearPosted 1h ago

Why we think you can apply

Hiring model
Open worldwide · the employer states no country restriction
Work from
Anywhere, the UAE included

Posted 1 hour ago · apply link checked 34 minutes ago

About the role

Responsibilities

  • Serve as primary client contact for delivery and executive sponsors
  • Deliver engagements against agreed scope, schedule, hours budget and quality
  • Own engagement governance, kickoffs, SteerCos and status reporting
  • Manage risks, issues and dependencies through the RAID log
  • Manage engagement financials, forecasting and margin
  • Guide clients toward AI-assisted and agent-driven operations
  • Identify expansion opportunities and co-sell with Account Executives
  • Own change management and delivery communications

Requirements

  • 5+ years software or services delivery experience, 2+ as engagement lead
  • Track record taking enterprise SaaS deployments to go-live and adoption
  • Strong grasp of SaaS implementation fundamentals
  • Agile, Waterfall and hybrid delivery experience
  • Commercial acumen across budgets, SoWs and change requests
  • Executive presence leading SteerCos
  • Leading cross-functional and distributed teams
  • Hands-on use of AI in daily work

Preferred Qualifications

  • Work management or SaaS software experience
  • Professional services, agency or regulated industry experience
  • PMP certification

About the Company

ClickUp builds a converged AI workspace unifying tasks, docs, chat, calendar and enterprise search. The company is AI-native.

What we look for

  • 5+ years software or services delivery experience, 2+ as engagement lead
  • Track record taking enterprise SaaS deployments to go-live and adoption
  • Strong grasp of SaaS implementation fundamentals
  • Agile, Waterfall and hybrid delivery experience
  • Commercial acumen across budgets, SoWs and change requests
  • Executive presence leading SteerCos
  • Leading cross-functional and distributed teams
  • Hands-on use of AI in daily work
  • Work management or SaaS software experience
  • Professional services, agency or regulated industry experience
  • PMP certification
CRMProject ManagementSAASAgileAIStakeholder ManagementWaterfallChange ManagementITSMPSA
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