Senior Manager, Customer Centricity
Tabby · Dubai
On-site · DubaiFull TimeSenior, ManagerCustomer Service
Posted 1 day ago1d agoApply link checked 16 hours ago
Why we think you can apply
- Employer country
- United Arab Emirates · Dubai
- Hiring model
- UAE-based role · the employer hires in the UAE
- Work from
- Dubai · on-site
- Time-zone overlap
- Gulf Standard Time · none needed
Posted 1 day ago · apply link checked 16 hours ago
About the role
Responsibilities
- Define what a good customer conversation looks like and build capability across managers to deliver it consistently
- Own the quality and resolution capability of human-handled customer contacts }
What we look for
- Experience in customer centricity or customer experience strategy
- Experience in managing and building capability in other managers
- industry-leading customer service excellence
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TabbyDubai
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