Senior Manager, Retention and Lifecycle
Grüns
WorldwideFully remoteFull TimeIntern, Entry Level, Mid LevelSales & Business Development
USD 130,000–160,000 a yearPosted 3 months ago3mo agoApply link checked 1 hour ago
Why we think you can apply
- Hiring model
- Open worldwide · the employer states no country restriction
- Work from
- Anywhere, the UAE included
Posted 3 months ago · apply link checked 1 hour ago
About the role
Responsibilities
- Own 1:1 personalization across email, SMS, and direct mail channels
- Manage end-to-end automated lifecycle flows including welcome, post-purchase, and winback campaigns
- Transition the lifecycle program from manual production to an automated, AI-driven testing engine
- Build email and SMS list growth engines beyond standard on-site capture
- Evaluate and implement tools for customer data enrichment and actionable decision-making
- Lead an offshore production team focused on design, build, and QA
Requirements
- 5-8+ years of in-house experience in lifecycle, retention, or CRM at a consumer subscription brand
- Proven track record owning automated flows and one-off campaigns across email and SMS
- Experience running structured testing roadmaps with reported incremental impact
- Hands-on experience implementing personalization or data enrichment tools
- Proficiency using AI as a core component of building, testing, and reporting
Preferred Qualifications
- Experience working within a business model that includes both subscription and retail presence
Benefits
- Competitive base salary and bonus
- Comprehensive benefits coverage for employees and families
- Generous PTO
- Free Grüns subscriptions
- Wellness and health-centered perks
About the Company
Grüns provides simple, convenient, and comprehensive nutrition through nutrient-dense gummies formulated from 60 whole-food ingredients.
What we look for
- 5-8+ years in lifecycle or CRM at a subscription brand
- Experience with automated flows and one-off campaigns
- Hands-on experience with personalization tools
- AI-driven workflow experience
CRMEmail MarketingSMS Marketing
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