Senior Manager, Salesforce CRM & AI Higher Education

Strata Information Group (SIG)

WorldwideFully remoteFull TimeSenior, ManagerInformation Technology
Posted 4h ago

Why we think you can apply

Hiring model
Open worldwide · the employer states no country restriction
Work from
Anywhere, the UAE included

Posted 4 hours ago · apply link checked 44 minutes ago

About the role

Responsibilities

  • Own the Salesforce CRM & AI practice end to end, including strategy, delivery model and financial performance
  • Build and own SIG's Agentforce offering for higher education, including pilots and managed agents
  • Lead, coach and develop the consulting, development and administration team
  • Oversee Salesforce implementations, integrations and managed services with on-time, high-quality delivery
  • Manage utilization, forecasting and margins with the Resource Management Office and Finance
  • Build senior institutional stakeholder relationships and partner with Sales on estimating and RFPs

Requirements

  • Bachelor's degree or equivalent experience
  • 8+ years Salesforce experience, 5+ years consulting, 4+ years leading teams
  • Higher education Salesforce delivery, ideally Agentforce Education
  • Hands-on delivery of an Agentforce or AI-on-Salesforce solution to production
  • Knowledge of Sales, Service and Experience Clouds
  • Salesforce Certified Administrator required

Preferred Qualifications

  • Master's degree, Agentforce Specialist or architect certifications
  • Understanding of higher education recruitment, admissions and advancement
  • Executive presence explaining AI opportunities and risks to institutional leaders

Benefits

  • Base range $135,000 - $155,000 plus bonus, flexible hours, remote work
  • Medical, vision and dental, FSA or HSA, PTO, company-paid life insurance
  • 401(k) with 5% company contribution, professional development, connectivity stipend

About the Company

  • Strata Information Group is a trusted higher education technology consulting partner for ERP, CRM, cybersecurity and digital transformation.

What we look for

  • Bachelor's degree or equivalent experience
  • 8+ years Salesforce experience, 5+ years consulting, 4+ years leading teams
  • Higher education Salesforce delivery, ideally Agentforce Education
  • Hands-on delivery of an Agentforce or AI-on-Salesforce solution to production
  • Knowledge of Sales, Service and Experience Clouds
  • Salesforce Certified Administrator required
  • Master's degree, Agentforce Specialist or architect certifications
  • Understanding of higher education recruitment, admissions and advancement
  • Executive presence explaining AI opportunities and risks to institutional leaders
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