Senior Officer - CEO Office

Responsibilities

Strategy

• Ensure departmental administrative activities align with policies, quality standards, and information security requirements
• Monitor KPIs and maintain readiness for audits and compliance reviews
• Coordinate HR formalities including onboarding, resignations, and training records
• Advise managers on HR and administrative policy updates

Operations

• Provide clerical support including transcription and drafting official letters
• Supervise daily office administration and equipment readiness
• Review and approve departmental correspondence and reports
• Oversee attendance records and leave requests
• Maintain and update digital and physical departmental archives
• Coordinate meeting scheduling, agendas, and minutes
• Track and replenish office resources and stationery
• Follow up with stakeholders to secure required documentation and approvals

Process/Product Improvement

• Maintain and update databases and tracking systems
• Support the use of digital tools and automation systems
• Review clerical processes and recommend improvements for efficiency
• Ensure corrective actions from audits are properly addressed

Requirements

• Bachelor's degree or Diploma in Business Administration, Office Management, or Human Resources
• 2+ years of experience for Bachelor's degree holders
• 4+ years of experience for Diploma holders